Tech Support Scams!

Tech support scams are a growing concern – And seems to be getting worse every year. Apparently the scammers are getting much bolder, targeting not just individuals, but now going after businesses too.

tech support scams

How Tech Support Scams Work

Most of us are familiar with those annoying telemarketers that interrupt our daily lives, right…

So now imagine receiving a phone call in the middle of your delicious evening meal, and the person on the phone claims that your PC is in fact infected with dangerous viruses and all of your personal data and/or banking details are at serious risk, and that they can clean it and protect it all for you remotely, of course for a very large fee (sometimes starting at several hundred dollars – then working down in cost until you give in and say yes).

These callers are almost always tech support scams — Basically some guy pretending to be someone he isn’t in order to trick you out of your hard earned money. And most likely will NOT improve your PC, but may actually make it worse on purpose, so they can call back and scam you again!

Any of this sound familiar?

How To Spot Tech Support Scams

Learn to recognize these well-known signs (and not so well-known):

  • The phone call is from a blocked and/or international number
  • The person on the phone claims to be a Microsoft-certified technical support agent
  • They have detected viruses, malware or other problems on your Windows PC
  • They use some kind of scare tactic, like telling you to check your Event Viewer revealing many “errors”
  • They ask to take over your PC remotely (in an attempt to reveal more so-called problems)
  • They demand you pay them with a credit card or via some online payment system
  • They try to charge you several hundred dollars, to clean-up your PC
  • They get angry and/or threaten you in some way (like destroying data on your computer)

These type of fake tech support scams show no signs of slowing down – They’re simply taking advantage of your trust in the Microsoft brand name, while attempting to extract money from you.

And let’s be 100% clear – Their intention is NOT to help you fix your computer or earn your business, but simply to rip you off!

Protection From Fake Tech Support Scams

So how can you protect yourself from these type of fake tech support scams? The bottom line is this… It’s up to you to learn the tell, tell signs of a scam, then run from it as fast as you can.

First thing, which may seem obvious, but many people don’t do it… Is to simply hang up the phone! Never, ever talk to anyone that calls your house telling you that your PC has problems and needs to be fixed right away – It will ALWAYS be one of the fake tech support scams.

Second, get familiar with the list above (how to spot tech support scams) and as soon as you recognize anything from that list, hang-up the phone and/or report them via one of the resources listed below.

Third, you can also report them (this may help prevent others from getting the same fake tech support scams). Tell the Federal Trade Commission (FTC) or the anti-fraud organization for your country. Here’s some helpful links to get you started:

Fourth, Join Free here for your lifetime Ultimate PC Tune Up membership – Learn how to easily and effectively take care of your own PC’s using only the best tried and tested tools, tips, tweaks, software and resources… Never get scammed, overpay or waste time and money on useless software that doesn’t work, ever again (or hopefully at all).

One thought on “Tech Support Scams!

  1. Hi Stewart, I always have to learn the hard way.

    About a month ago this whole page popped up on my screen, gave a number and said my PC was at risk.

    I’ve gotten what I thought was really good at spotting scams, even on the phone, BUT, they somehow found out my ISP which I guess probably wouldn’t be hard to find, and it said Century Link was working with them and I needed to call them, the scammers, right away as every minute counted.

    Plus I don’t know what it is, I think PCs are too technical for most people now, I never used to have to wait to talk to someone at Century, but these days it’s ridiculous how long I have to wait.

    I kept asking him over and over trying to find a red flag, and I already had some red flags, but I kept thinking they wouldn’t dare state they had a contract with my ISP unless it was true, so I let them take control.

    After that, I noticed it took them a long time to do anything or they would run these long scans that took forever or my PC would sit there and they’d be doing nothing with it, which they weren’t unless they were snooping for credit card numbers, etc.

    I said I had to go to bed and then it got really fishy. He said when I got up in the morning, there would be a statement my PC was fixed. There was no statement when I got up …… it looked like they just left it and walked off.

    Plus when I tried to call him which he had told me to do, 3 times and he wouldn’t answer the phone, so I knew I was in trouble then.

    So I called the credit card company I had used, Century Link and they said they had never heard of them, checked my bank account, etc., and luckily they didn’t get anything out of me.

    A couple of days later I got LifeLock as I’ve always been nervous doing my banking on line, and I’m in a dispute with them now plus he had the nerve to email me later on and like an idiot, he put hundreds of names in the cc section; how ridiculous looking, wanting me to sign up for a $19.95 a month membership to work on my PC.

    I told him a flat no and I’m pretty sure my credit card company won’t honor it, plus it hasn’t went through my bank yet either.

    These scammers are going to ruin the Internet for everyone.

    Do you know if MSN Explorer is phasing out their email program and everything else they offer? I bought the MSN Home Premium in March 2015, but it’s so slow I can’t stand to use it and I can’t get to my email settings, junk mail preferences, etc, and when I called them, they said it would be fixed in a couple of days ……… NOT as this has been going on for months.

    I think because those of us that paid, they’re just waiting it out, and then they’re going to announce they’re going out of business.

    If they had to pay everyone back, it would cost them a holy fortune, but it makes me angry as they knew in March they were going down and they still took my money.

    Warmly,
    Corinne

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